Old 18 Outfitters is a Veteran-owned company and we are honor-bound to make things right.
If you purchased a product from Old 18 Outfitters or received one of our products as a gift …Thank You! We appreciate your business.
Old 18 offers two warranty options for each rod series:
The length of each warranty varies by rod series, as follows:
Rod Series Manufacturer’s Defect Non-fishing Accident Replacement
Ambush 1 year 1 year
Tracer 1 year 1 year
Hollow Point 1 year 1 year
Aerius 2 years 2 years
Suppressor 2 years 2 years
Manufacturer’s Defect Warranty
We cover damage that occurs during normal fishing activities, or conditions, for craftsmanship or material defects. Rods that qualify under this warranty will be replaced free of charge. NOTE: We warranty the product, not the shipping.
Non-fishing Accident Replacement Warranty
Accidents happen, and we do not like our customers to be disappointed. We realize that not everyone is ready to invest in another full-price rod, so Old 18 offers a replacement program. This warranty is for rod damages not covered under the manufacturer’s defect warranty due to non-fishing activities or rods evaluated as special circumstances. We only require a one-time payment for a replacement (plus return shipping costs). Here is the cost of replacement for each rod series:
Rod Series One-time Cost Return Shipping
Tracer $65 Your Cost
New Ambush $80 Your Cost
Hollow Point $90 Your Cost
Aerius $140 Your Cost
Suppressor $150 Your Cost
Your Purchase Price Your Credit
$60 or more $60
Less than $60 Your Original Purchase Price
All warranty claims must meet the following requirements:
We strive to contact the claimant within ten business days after receipt of your rod.
To initiate the claim, please complete the form at https://old18.com/warranty-form/. Please ship the damaged rod to the following address:
Old 18 Outfitters
Attn: Rod Warranty Dept
331 Corporate Woods Dr, Ste D2
Magnolia, TX 77354
Old 18 has moved to a new shipping facility and no longer maintains a storefront.
Mon, Tu, Th 9:00 AM – 5:00 PM
Apr 12th & Apr 13th
9:00 AM – 5:00 PM
Wed, Fri 10:00 AM – 2:00 PM
CLOSED Apr 14th-18th
during Houston Fishing Show